Last Updated: 31 December 2025
Privacy Policy
Introduction
Wellwood Ave Locksmith ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data when you interact with Wellwood Ave Locksmith through our website, phone calls, or services. Our goal is to provide exceptional locksmith services while respecting your privacy.
This policy applies to information collected by Wellwood Ave Locksmith, located in Lindenhurst, NY, 11757, USA.
Information We Collect
Wellwood Ave Locksmith collects various types of information to provide our services and improve your experience.
1. Personal Information You Provide Voluntarily
We collect personal information that you voluntarily provide to us when you: * Contact us via phone, email, or our website's contact forms. * Request locksmith services or an estimate. * Schedule an appointment. * Make a payment for services.
This information may include: * Contact Information: Your name, phone number, email address, and physical address (for service delivery). * Service Details: Information about the specific locksmith service you require (e.g., type of lock, vehicle make/model for automotive locksmith services, details about the property needing service). * Payment Information: If you make a payment directly to Wellwood Ave Locksmith, we may collect billing details. (Note: We typically use third-party payment processors who handle credit card details directly, as described below). * Communication Content: The content of your communications with us, such as inquiries, feedback, or service requests.
2. Non-Personal Information We Collect Automatically
When you visit our website, we may automatically collect certain non-personal information through cookies and other tracking technologies. This information helps us understand how visitors use our site and allows us to improve our online presence.
This information may include: * Device Information: Your IP address, browser type, operating system, and device identifiers. * Usage Data: Pages you visited on our site, the time spent on those pages, referring website addresses, and clickstream data.
How We Use Your Information
Wellwood Ave Locksmith uses the collected information for the following purposes:
* To Provide Locksmith Services: To schedule appointments, dispatch technicians, perform requested locksmith services (e.g., lock installation, repair, key duplication, emergency lockout assistance), and process your service requests efficiently. * Communication: To respond to your inquiries, provide estimates, confirm appointments, send service-related updates, and communicate important information about our services. * Payment Processing: To process payments for services rendered. * Improve Our Services: To understand customer needs, analyze website usage, and enhance our service offerings and website functionality. * Legal Compliance: To comply with applicable laws, regulations, and legal processes. * Marketing (with consent): If you opt-in, we may send you promotional materials or special offers related to Wellwood Ave Locksmith services.
Wellwood Ave Locksmith does not sell your personal information to third parties.
Data Protection and Security Measures
Wellwood Ave Locksmith takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
* Secure Communication: Using encrypted connections (SSL/TLS) for data transmitted through our website. * Access Controls: Limiting access to your personal information to authorized employees and service providers who need it to perform their job functions. * Physical Security: Protecting our physical premises and equipment where data might be stored. * Data Minimization: Collecting only the information necessary to provide our services.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Services
Wellwood Ave Locksmith may engage third-party service providers to assist us in operating our website, conducting our business, or serving our customers. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
* Google Analytics: We use Google Analytics to collect data about website traffic and usage patterns. This helps us understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information, such as your IP address, browser type, and pages visited. You can learn more about Google's privacy practices and opt-out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on. * Payment Processors: When you make a payment for Wellwood Ave Locksmith services, we may use third-party payment processors (e.g., Square, Stripe). These processors handle your payment card details directly and are solely responsible for the security of your payment information. We do not store your full payment card details on our servers.
Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. A cookie is a small text file placed on your device by a web server.
* Essential Cookies: These are necessary for the website to function correctly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms. * Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. * Functionality Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Data Retention Periods
Wellwood Ave Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period may vary depending on the type of information and the services provided.
For example, we may retain service request details for a period consistent with warranty claims or legal obligations. Contact information collected for marketing purposes will be retained until you opt-out or unsubscribe.
Your Privacy Rights (US State Privacy Laws)
Residents of certain U.S. states, such as California (under the California Consumer Privacy Act - CCPA, as amended by the California Privacy Rights Act - CPRA), Virginia (VCDPA), Colorado (CPA), Utah (UCPA), and Connecticut (CTDPA), may have specific privacy rights regarding their personal information. Wellwood Ave Locksmith is committed to facilitating the exercise of these rights where applicable.
Depending on your state of residence, you may have the right to:
* Right to Know/Access: Request disclosure of the specific pieces of personal information we have collected about you, the categories of personal information collected, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom it was shared. * Right to Deletion: Request the deletion of personal information we have collected about you, subject to certain exceptions. * Right to Correction/Rectification: Request correction of inaccurate personal information. * Right to Opt-Out of Sale/Sharing: While Wellwood Ave Locksmith does not sell your personal information, you have the right to opt-out if our practices were to change. * Right to Limit Use and Disclosure of Sensitive Personal Information: For certain categories of sensitive personal information. * Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before processing your request to ensure the security of your personal information.
Children's Privacy
Wellwood Ave Locksmith's services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
Wellwood Ave Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact Wellwood Ave Locksmith:
Wellwood Ave Locksmith Address: 100 S Wellwood Ave, Lindenhurst, NY, 11757 Email: info@locksmithlindenhurstny.com
